Overview
At Jinius — The Hand-Picked Collections, we respect and protect your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, create an account, or interact with our curated collections.
We are committed to handling your data responsibly, transparently, and in compliance with applicable privacy laws including GDPR (where applicable).
This policy applies to all users of the Jinius platform. By using our services, you agree to the practices described herein. If you do not agree, please discontinue use of our platform.
Information We Collect
We collect information you provide directly to us and information automatically generated through your use of our platform.
Information You Provide
- Name, email address, and password when you create an account
- Billing and shipping address when making purchases
- Payment information (processed securely via our payment partners)
- Wishlist and saved collection preferences
- Messages, feedback, or support requests you send to us
- Any information you voluntarily provide in your profile
Information Collected Automatically
- Browser type, device type, and operating system
- IP address and approximate geographic location
- Pages visited, time spent, and navigation patterns
- Referral source (how you arrived at Jinius)
- Click-through activity on curated products
- Cookie data and similar tracking technologies
What We Do Not Collect
We do not collect sensitive personal data such as health information, racial or ethnic origin, political opinions, or biometric data. We never collect more than what is necessary for the stated purpose.
How We Use Your Data
We use the information we collect for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | To create, manage, and secure your Jinius account |
| Personalisation | To recommend curated collections tailored to your preferences |
| Order Processing | To facilitate purchases and communicate order updates |
| Communication | To send transactional emails, newsletters (with consent), and service updates |
| Platform Improvement | To analyse usage patterns and improve our curation quality |
| Security & Fraud Prevention | To detect, prevent, and respond to security threats or fraudulent activity |
| Legal Compliance | To meet our obligations under applicable laws and regulations |
Legal Basis for Processing
Where GDPR or similar privacy laws apply, we process your personal data on the following legal grounds:
- Contract Performance — to fulfil your orders and provide you with our services
- Legitimate Interests — to improve our platform, prevent fraud, and communicate service updates
- Consent — for marketing emails and non-essential cookies (which you can withdraw at any time)
- Legal Obligation — where required by law, regulation, or court order
05 — Data Sharing
Data Sharing
We do not sell, rent, or trade your personal information to any third parties. We share your data only in the following limited circumstances:
Service Providers
We work with trusted third-party service providers who assist us in operating our platform. These include payment processors, email service providers, analytics tools, and cloud hosting providers. All service providers are contractually bound to handle your data securely and only for specified purposes.
Retail Partners
When you click through to purchase a product from a retail partner, limited data (such as referral information) may be shared with that partner. Please review the partner's own privacy policy before completing a purchase.
Legal Requirements
We may disclose your information if required by law, to protect the rights or safety of Jinius or others, or to respond to a valid legal process.
We never share your data with advertisers for direct advertising purposes. Jinius products are ad-free — our curation is driven by quality, not commercial arrangements.
Cookies & Tracking Technologies
We use cookies and similar technologies to operate our platform and improve your experience. You can control cookie settings through your browser or our cookie preference centre.
| Cookie Type | Purpose | Required |
|---|---|---|
| Essential | Core platform functionality (login sessions, cart, security) | Yes |
| Performance | Analytics to understand how visitors use our platform | Optional |
| Functional | Remembering your preferences and personalisation settings | Optional |
| Affiliate | Tracking clicks to retail partner products for commission purposes | Optional |
You may disable non-essential cookies at any time via your browser settings or our cookie preference panel, though this may affect some platform functionality.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.
- Account data is retained for the duration of your account and for up to 2 years after deletion, unless legally required otherwise
- Transaction records are retained for 7 years in compliance with financial regulations
- Analytics data is retained in anonymised form for up to 3 years
- Marketing consent records are retained for the period of consent plus 3 years
- Support correspondence is retained for 2 years after resolution
When data is no longer required, it is securely deleted or anonymised in accordance with our internal data management procedures.
Data Security
We implement robust technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
- All data is transmitted using SSL/TLS encryption
- Passwords are hashed using industry-standard algorithms
- Payment data is processed exclusively by PCI-DSS compliant payment providers
- Access to personal data is restricted to authorised personnel only
- Regular security audits and vulnerability assessments are conducted
- Data breach response procedures are in place and tested regularly
Data Breach Notification
In the unlikely event of a data breach that affects your rights or freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware, as required by applicable law.
Your Rights
Depending on your location, you may have the following rights regarding your personal data. To exercise any of these rights, contact us at privacy@jinius.com.
Right to Access
Request a copy of the personal data we hold about you.
Right to Rectification
Ask us to correct inaccurate or incomplete information.
Right to Erasure
Request deletion of your data ("right to be forgotten").
Right to Restriction
Ask us to limit how we process your personal data.
Right to Portability
Receive your data in a structured, machine-readable format.
Right to Object
Object to processing based on legitimate interests or for marketing.
Withdraw Consent
Withdraw previously given consent at any time without penalty.
Lodge a Complaint
File a complaint with your local data protection authority.
We will respond to all verified requests within 30 days. In complex cases, we may extend this by a further 60 days, and will notify you accordingly.
Children's Privacy
Jinius is not directed at children under the age of 16. We do not knowingly collect personal information from anyone under 16 years of age.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at privacy@jinius.com and we will promptly delete the relevant data.
International Data Transfers
Some of our service providers are located outside your country of residence. When we transfer personal data internationally, we ensure appropriate safeguards are in place, including:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Adequacy decisions where the destination country meets applicable data protection standards
- Binding Corporate Rules for intra-group transfers where applicable
By using our services, you acknowledge that your data may be processed outside your home jurisdiction in accordance with these safeguards.
Policy Updates
We review and update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. When we make material changes, we will:
- Update the "Last Updated" date at the top of this page
- Notify registered users by email for significant changes
- Display a prominent notice on our platform where required
We encourage you to review this policy from time to time to stay informed about how we protect your information. Continued use of Jinius following any update constitutes acceptance of the revised policy.
Contact Us & Data Protection Officer
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us. We take privacy inquiries seriously and will respond promptly.
Privacy Team — Jinius
Our dedicated privacy team and Data Protection Officer are available to assist you with any privacy-related matter.
General Privacy privacy@jinius.com
Data Protection Officer dpo@jinius.com
Registered Address Jinius Ltd, India